You explain it once
The medication routine, which day is hard, who to ring when something changes. It gets said once and it stays known.
One household, two systems
NDIS and aged care, under one roof.
Plenty of South Coast households have an NDIS plan on one side and Support at Home on the other. A wife and a husband. A parent and an adult child. Usually that means two providers, two rosters and explaining the same household twice.
We cover both, with a familiar face walking in the door.
What changes
One person who already knows the house.
One set of updates
Family hears about both sides from one provider, in the same conversation, rather than chasing two providers for half the picture.
One face at the door
One roster for the whole house, and both people in the house know who is coming.
Changes get caught earlier
Somebody in the house every week, watching both people, notices the decline that a fortnightly visit from a stranger misses.
The chasing is covered
Equipment funding, referrals, approvals. Both systems generate paperwork and both get followed through rather than logged.
It scales with the household
If a second funding stream comes through later, there is already somebody in the door who knows everybody.
How it usually starts
It starts with one person, and then the house changes.
It usually starts with one person. Then a partner’s health shifts and they come on under their own Support at Home funding.
One provider, one week, one conversation with the family instead of two.
Nobody had to start again, and nobody had to explain their own household to a stranger at the worst possible moment.
On both sides
On the NDIS plan
- Community participation
- Personal care
- Daily living
- Capacity building
- Transport
Under Support at Home
- Domestic assistance
- Meal support
- Personal care and mobility
- Social support and transport
- Equipment and funding follow-up
Support at Home is delivered under Trilogy. The NDIS side is direct, as a registered provider. Each is claimed and reported against its own funding.
Questions
How it works in practice.
Can the same provider deliver both an NDIS plan and Support at Home?+
Yes. They are two separate funding systems with their own rules, but there is nothing stopping one provider working across both. Care Awareness South Coast is NDIS registered and delivers Support at Home support under Trilogy.
Does the funding get mixed up?+
No. Each side is claimed against its own plan or program and reported separately. What is shared is the person doing the work and what they already know about the household.
What if only one person in the house has funding right now?+
That is common, and it is often how it starts. Plenty of households add a second funding stream later as things change, and having somebody already in the door makes that far less disruptive.
Do you cover this across the whole South Coast?+
From Nowra and Jervis Bay in the north down to Batemans Bay, including Ulladulla, Milton, Mollymook, Narrawallee, Burrill Lake and Sussex Inlet. Inland when that is where somebody is.
Next step
Not sure if it's a fit?
Ring and describe what's going on. We'll tell you on the call whether we can help, and if we can't we'll usually know who can.