We’d rather be genuinely good at a short list than average at a long one. Here’s the whole list, what each one actually involves, and where we’re heading next.
The bulk of the work
Most of what we do is community support. Appointments, the shops, the bank, a drive, a coffee somewhere with a view. The ordinary week, done properly.
Shifts run from an hour and a half to a full day, depending on what’s on. If a hospital trip to Wollongong turns a two hour shift into six, that’s what happens.
Hands on
Showering, dressing, grooming, and the morning routine that sets up the rest of the day. Done the way you want it done, by somebody qualified to do it. Shanny is an AIN with a wall of qualifications behind her, and nobody does personal care here who has not been shown properly.
Wound care, medication support, and keeping watch on the things that quietly escalate. That background is aged and high care nursing support, so we know what a change in someone looks like before it becomes an admission.
The part nobody bills for
Housing applications. Replacement ID. Equipment funding. OT referrals. Building a history for someone who has been through so many coordinators that nobody has one.
This is the work that decides how somebody actually lives, and it’s the reason people who have been handed on by other providers tend to stay.
The rest of the list
Home Care Package support, delivered under Trilogy. Plenty of households have an NDIS plan on one side and an aged care package on the other, and a partner or parent in each. Having the same person across both means nobody has to explain the household twice.
NDIS and aged care togetherPractical in home support for veterans and their partners, on a schedule that holds. Often it continues with a partner after a veteran passes away, which is exactly when consistency matters most.
Building the skills and the confidence to do more independently, at whatever pace suits. Cooking, budgeting, catching a bus, making the appointment yourself next time.
Safe, reliable transport to appointments and activities. On the South Coast, distance is the thing that quietly stops people going, so this is rarely a small detail.
Help around the house that keeps a week running. Household tasks, meal preparation, the practical things that get harder first.
Flexible support for self-managed participants and private clients, without needing to fit a funding category first.
Where we’re heading
There are two group homes in Ulladulla. After that it’s an hour north or an hour south. Families ring about vacancies that don’t exist, and people end up living a long way from everyone they know.
We want to change that, starting with a home of three or four people and the right staff around them. We’re being deliberate about it: the community side gets built first, then the team, then the house.
If you own a three or four bedroom home on the South Coast and you’d consider leasing it for supported living, that’s a conversation worth having.
Getting started
Ring and describe the situation. We'll tell you honestly whether we're the right fit, and if we're not we'll usually know who is.