People Before PaperworkWe provide a range of personalised support services for NDIS participants, aged care clients, DVA and private clients across the South Coast. We’d rather be genuinely good at a short list than average at a long one, so here is the whole list and what each one actually involves.
Support in the comfort of your own home with daily living, personal care and more.
Find out more →Support to get out, stay connected and participate in the activities you love.
Find out more →Compassionate support for older Australians to maintain independence and quality of life.
Find out more →Respectful, reliable support for our veterans and their families.
Find out more →Personalised support for those not accessing NDIS or aged care funding.
Find out more →The bulk of the work
Most of what we do is community support. Appointments, the shops, the bank, a drive, a coffee somewhere with a view. The ordinary week, done properly.
Shifts run from an hour and a half to a full day, depending on what’s on. If a hospital trip to Wollongong turns a two hour shift into six, that’s what happens.
Hands on
Showering, dressing, grooming, and the morning routine that sets up the rest of the day. Done the way you want it done, by somebody qualified to do it. Shanny is an AIN with a wall of qualifications behind her, and nobody does personal care here who has not been shown properly.
Wound care, medication support, and keeping watch on the things that quietly escalate. That background is aged and high care nursing support, so we know what a change in someone looks like before it becomes an admission.
The part nobody bills for
Housing applications. Replacement ID. Equipment funding. OT referrals. Building a history for someone who has been through so many coordinators that nobody has one.
This is the work that decides how somebody actually lives, and it’s the reason people who have been handed on by other providers tend to stay.
The rest of the list
Aged care, DVA and private clients each have their own page above. These are the supports that sit underneath all of them.
Building the skills and the confidence to do more independently, at whatever pace suits. Cooking, budgeting, catching a bus, making the appointment yourself next time.
Safe, reliable transport to appointments and activities. On the South Coast, distance is the thing that quietly stops people going, so this is rarely a small detail.
Help around the house that keeps a week running. Household tasks, meal preparation, the practical things that get harder first.
Where we’re heading
There are two group homes in Ulladulla. After that it’s an hour north or an hour south. Families ring about vacancies that don’t exist, and people end up living a long way from everyone they know.
We want to change that, starting with a home of three or four people and the right staff around them. We’re being deliberate about it: the community side gets built first, then the team, then the house.
The whole Shoalhaven, and south into Eurobodalla as far as Batemans Bay. Based at Narrawallee, covering Ulladulla, Milton, Mollymook, Burrill Lake, Sussex Inlet, Nowra and Jervis Bay. Inland when that is where somebody is.
Yes. Care Awareness South Coast is an NDIS registered provider, ABN 54 686 370 114. We also support aged care Support at Home clients, DVA clients, and self-managed and private clients.
That is most of our current work. If a referral has been knocked back elsewhere because of behaviours of concern, substance use or a complicated history, send it through with those details included.
Yes. Plenty of households have an NDIS participant and Support at Home under one roof. Having one provider across both means nobody has to explain the household twice.
Within 24 hours on business days. If we are mid-shift it goes to the answering machine and we call back between shifts.
Not today. Group homes on the South Coast are where we are heading, and we say so plainly rather than taking a booking we cannot fill. If you need a vacancy now we will tell you straight away.
Next step
Ring and describe what's going on. We'll tell you on the call whether we can help, and if we can't we'll usually know who can.